FAQs
First, welcome to your sleepy little village at The Baby Sleep Site! We're so happy you're here! To get started, if you have purchased a support...
Sat, Feb 3, 2024 at 9:20 AM
Welcome back! You are not alone and we're happy to support you during your unique journey! After you've purchased more emails and/or phone supp...
Tue, Dec 19, 2023 at 3:30 PM
To better serve you, we have a new helpdesk as of December 2023! While it's not mandatory to access your Helpdesk account, this is where you can se...
Tue, Dec 19, 2023 at 3:39 PM
Need more support? We've got you covered! As an existing/returning client, you do not have to "start over!" We offer quite a few options ...
Sat, Feb 3, 2024 at 9:22 AM
Please log in to your Helpdesk account by clicking/tapping on "LOGIN" at the top of this page. Once logged in, go to "Edit Profile"...
Tue, Dec 19, 2023 at 3:41 PM
Quality is very important to us and we know it’s important to you too! Personalized Sleep Plans® are written just for you and are usually completed in ...
Thu, Jan 4, 2024 at 2:35 AM
Having trouble and not sure what to do? Don't worry... We're here to help! Please contact us at any time!
Tue, Dec 19, 2023 at 3:44 PM
Many of our families have sleep challenges across multiple children. You are not alone! For twins or multiples, unlike buying multiple car seats, high chai...
Tue, Dec 19, 2023 at 3:45 PM
If you are worried about buying the ‘wrong’ package, please don't fret. If you ever feel you need something different than your purchase, please reach...
Tue, Dec 19, 2023 at 3:47 PM
At this time, our sleep consulting services are generally not covered by traditional health insurance providers as many consider baby sleep consulting an al...
Tue, Dec 19, 2023 at 3:49 PM